Privacy Policy:
Our Commitment

This Privacy Policy describes how Markus Schmidt, a business entity registered in Germany with its principal place of business at Tilsiter Straße 2, 66292 Riegelsberg, Germany ("we," "us," or "our"), collects, uses, and discloses your information when you use our web application prosemaker.com (the "Service").

We are committed to protecting your privacy and personal data. As a company based in Germany, we comply with the General Data Protection Regulation (GDPR) and the German Federal Data Protection Act (BDSG).

By using the Service and accepting this Privacy Policy, you agree to the collection and use of information in accordance with this Privacy Policy, including our use of cookies as described in Section 10.

1. Data Controller / Data Protection Officer

Markus Schmidt
Tilsiter Straße 2, 66292 Riegelsberg, Germany
Email: contact@prosemaker.com

2. Information We Collect

2.1 Personal Data

We may collect the following categories of personal data:

• Account Information: When you register for an account, we collect your name and email address.
• Payment Information: If you subscribe to our paid service, we collect payment details, billing address, and transaction information. Payment processing is handled by Stripe, Inc., and we do not store complete payment card details.
• Communications: If you contact us directly, we may collect additional information you provide in your communications.
• Usage Data: We collect information about how you use the Service, including log data, device information, and browsing activity.

2.2 Automatically Collected Information

When you use our Service, we automatically collect certain information, including:

• Device Information: The type of device you use, operating system, browser type, IP address, and device identifiers.
• Log Data: Information about your use of the Service, including pages visited, features used, and time spent.
• Cookies and Similar Technologies: We use cookies and similar tracking technologies to track activity on our Service. See our Cookie Policy section below for more information.

2.3 Content and AI Processing Data

When you use our AI-powered writing features, we may collect and process:

• Text input and prompts you provide to our AI systems
• Generated content and your interactions with AI suggestions
• Usage patterns related to AI features

Your content input is processed to provide AI writing assistance and improve our Service. We do not use your personal content to train AI models or share it with other users.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve our Service
• To process and manage your subscription and payments
• To authenticate users and provide user support
• To send administrative information, updates, and service notifications
• To personalize your experience and deliver content relevant to your interests
• To analyze and monitor usage patterns and improve the Service
• To detect, prevent, and address technical issues and security breaches
• To comply with legal obligations
• To send you newsletters, promotions, and other marketing communications, unless you opted-out of receiving these emails

4. Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds:

• Performance of Contract: Processing necessary for the performance of a contract to which you are a party or to take steps at your request before entering into a contract.
• Legitimate Interests: Processing necessary for our legitimate interests, provided those interests are not overridden by your rights and interests.
• Consent: Where you have given consent to the processing of your personal data.
• Legal Obligation: Processing necessary for compliance with a legal obligation to which we are subject.

5. Data Retention

We retain your personal data for as long as necessary to provide you with our Service and fulfill the purposes outlined in this Privacy Policy. We will also retain and use your personal data to comply with our legal obligations, resolve disputes, and enforce our agreements.

When determining the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, and whether we can achieve the purposes of processing through other means.

6. Data Sharing and Disclosure

We may share your information with the following categories of third parties:

6.1 Service Providers

We may share your information with third-party service providers that help us operate and improve our Service, including:

• netcup GmbH
• Stripe, Inc.

6.2 Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

6.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

7. International Data Transfers

Your personal data may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different from the laws of your country.

When we transfer your personal data to countries outside the European Economic Area (EEA), we ensure that appropriate safeguards are in place, such as:

• Standard Contractual Clauses approved by the European Commission
• Binding Corporate Rules for transfers within our group of companies
• Adequacy decisions by the European Commission for certain countries

8. Security

We implement appropriate technical and organizational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

8.1 Data Breach Notification

In the event of a personal data breach that is likely to result in a high risk to your rights and freedoms, we will notify you without undue delay. We will inform you about:

• The nature of the breach and categories of data involved
• The likely consequences of the breach
• The measures we have taken or propose to take to address the breach
• Contact information for further inquiries

Notification will be provided via email to your registered email address or through prominent notice on our Service. We are committed to transparency and will provide regular updates as we learn more about any incident.

9. Your Data Protection Rights

Under the GDPR and applicable German data protection laws, you have the following rights:

• Right to Access: You can request copies of your personal data.
• Right to Rectification: You can request that we correct inaccurate or incomplete personal data.
• Right to Erasure: You can request that we delete your personal data in certain circumstances.
• Right to Restrict Processing: You can request that we restrict the processing of your personal data in certain circumstances.
• Right to Data Portability: You can request to receive your personal data in a structured, commonly used, and machine-readable format.
• Right to Object: You can object to our processing of your personal data in certain circumstances.
• Right to Withdraw Consent: Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time.

To exercise these rights, please contact us at contact@prosemaker.com.

You also have the right to lodge a complaint with a data protection authority. The lead supervisory authority for our company is:

Unabhängiges Datenschutzzentrum Saarland
Address: Fritz-Dobisch-Straße 12, 66111 Saarbrücken, Germany
Email: poststelle@datenschutz.saarland.de
Phone: +49 681 947810

10. Cookie Policy

10.1 What Are Cookies

Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to the website owners.

10.2 How We Use Cookies

We use the following types of cookies:

• Essential Cookies: Required for the operation of our Service, including user authentication, session management, and security features. These cookies are necessary for the Service to function and do not require your consent.
• Analytics Cookies: Help us understand how visitors interact with our Service by collecting information about pages visited, time spent, and user behavior patterns. This helps us improve our Service.
• Marketing Cookies: Used to track visitors across websites to display relevant advertisements and measure the effectiveness of our marketing campaigns.
• Tracking Cookies: Allow us to monitor user activity and preferences to personalize your experience and provide targeted content.

By accepting this Privacy Policy during account registration or sign-in, you consent to our use of all types of cookies described above, including non-essential cookies for analytics, marketing, and tracking purposes.

10.3 Managing Cookies

Your acceptance of this Privacy Policy serves as your consent to our use of cookies, including non-essential cookies for analytics, marketing, and tracking purposes.

You can withdraw your consent or manage your cookie preferences at any time by:

• Adjusting your browser settings to refuse or delete cookies
• Contacting us at contact@prosemaker.com to update your preferences

Please note that disabling essential cookies may prevent certain features of our Service from functioning properly. Disabling non-essential cookies will not affect the core functionality of our Service but may limit personalization and our ability to improve the Service based on usage analytics.

11. Children's Privacy

Our Service is not directed to children under the age of 16. We do not knowingly collect personal data from children under 16. If you are a parent or guardian and believe your child has provided us with personal data, please contact us at contact@prosemaker.com. If we become aware that we have collected personal data from children without verification of parental consent, we will take steps to remove that information from our servers.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We will also notify you through other means, such as by email, before the changes become effective.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Address
prosemaker.com - Markus Schmidt
Tilsiter Straße 2
66292 Riegelsberg
Germany

Email
contact@prosemaker.com